A few very helpful thoughts (quoted directly) from 'Boundaries for Leaders' by Dr Henry Cloud, from his chapter 'The emotional climate that makes brains perform'.

The cold, hard scientific facts are that your people think better when they are not stressed, afraid, or depressed.  Yet many leaders do not put a lot of thought into creating a positive emotional climate for their people, and sometimes they create the exact opposite.

Mood research in scientific studies has shown that moods and emotions, both positive and negative, are "contagious." We "pass on" good or bad feelings and "infect" others' well-being.

So ask yourself: What kind of mood and energy am I fostering when I enter a room?  When I give feedback?  When...

Reading on a train, traveling to a two day meeting, I came across the statement that 'diversity raises the intelligence of groups'.  Eight people representing six different nationalities were present at our meeting.  With a mix of males and females, varied cultural backgrounds and diverse life experiences, we indeed had much diversity represented in our small group. 

Did it raise the intelligence of our group?  I believe so!  We had rich and profitable discussions and I left the meeting encouraged that we had made great progress and good decisions.

It is tempting to surround ourselves with like minded people who understand and agree with our way of thinking, but this may miss the higher level of thinking that comes from...

Recently I sent a text to a friend asking how her husband was doing in a very stressful work situation.  Moments later she phoned in tears and thanked me for caring.  She was upset that the organisation he worked for didn’t seem to care about him as a person, or the effect on their family, of the difficult work pressure he was under.  As an Asian, working in an Asian organisation, she expected more.

The same week another friend lamented about her supervisor and the lack of engagement and caring that she had hoped she could expect in her new work environment.  As an American, working for an American organisation, she expected more.

Know the condition of your flock is the first...